RE-ALIGNMENT
Dishes Peaked and Locked
Wind, hail and loose brackets slowly drag dishes off target. We re-align with a signal meter, peak strength and quality, then tighten and lock the mount so the fix holds through the next storm.
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OpenView
OpenView Signal Problems Fixed in Gauteng
A no-signal screen or a picture breaking into blocks almost always traces back to the dish, LNB or cable. Our accredited installers find the real cause and fix it, usually the same day.
Same-day serviceWorkmanship guaranteeAccredited installers
The details
Finding the Real Cause of Lost Signal
Signal problems rarely announce their cause. An E48-style no-signal message, pixelation that arrives with every rain cloud, or channels that vanished after a windy weekend can each stem from a dish knocked out of alignment, a failing LNB, water inside a connector or cable that has perished in the sun. Guessing is expensive; measuring is not. Our accredited installers arrive with proper meters and test the system from dish to decoder until the fault is found.
Once we know the cause, the fix is usually quick. Dishes are re-aligned and locked down, tired LNBs are replaced with quality units, waterlogged connectors are cut out and re-terminated, and compromised cable runs are repaired or re-pulled. Everything outdoors is re-sealed against the next storm, because a fix that lets water back in is not a fix. You get one fixed price quoted before we start, whatever the fault turns out to be.
Because same-day service is our standard across Gauteng, most households are watching a stable picture again within hours of calling. The repair carries a workmanship guarantee in writing, so if the same fault returns on work we did, so do we. It is a straightforward way of working that has earned Falcon TV Repairs more than 150 five-star Google reviews.
What we cover
What this service includes
The specifics, in plain language.
LNB
LNB Testing and Replacement
A failing LNB causes weak signal, missing channels and weather-sensitive pictures. We test the unit properly and, when it is on its way out, replace it with a quality LNB set to the correct skew.
CABLING
Cable and Connector Repairs
Sun-perished coax, corroded fittings and water in the line all bleed signal away. We re-terminate, repair or replace the affected sections and route cable so the same damage does not repeat.
PIXELATION
Pixelation Traced to Source
Blocky, breaking pictures mean the signal margin is nearly gone. We measure where the loss creeps in — dish, LNB, cable or connector — and restore enough margin to survive bad weather comfortably.
SEALING
Weatherproofing Properly Restored
Many signal faults begin as one unsealed joint. Every repair ends with outdoor connections properly re-sealed, because keeping Highveld rain out of the system is what makes a repair genuinely permanent.
STORM DAMAGE
Storm Damage Assessed Honestly
Hail and high wind season keeps us busy. If a storm has shifted your dish, flattened the LNB arm or flooded a connector, we assess honestly, quote a fixed price and restore the system.
Why Falcon
Why book this with us
No monthly feesA once-off installation — OpenView has no subscription
Same-day installsBooked and done the day you call, most days
Accredited installersThe same team that handles our DStv work
Fixed price upfrontClear quote before we start
Neat & sealedQuality cable, sealed connections, tidy routing
Workmanship guaranteeBacked in writing
How it works
From first call to fixed
01
Tell us your setup
Phone or WhatsApp us your suburb and whether it’s a new OpenView install, a conversion or a fault.
02
Fixed quote first
We confirm what’s needed — dish, decoder or repair — and quote a fixed price upfront.
03
Install & scan
Dish aligned, decoder connected and every available channel scanned in, usually in a single visit.
04
Hand-over
We show you it working, explain the remote and menus, and leave our workmanship guarantee behind.
FAQs
OpenView Signal Problems Fixed in Gauteng — your questions
What people ask us before they book.
Still not sure?
Send a photo of your dish, decoder or TV on WhatsApp. We can often tell you what's wrong before we get in the van.
WhatsApp a photoWhy does my OpenView say no signal?
The decoder is telling you nothing usable is arriving from the dish. Common causes include a dish nudged off alignment, a failed LNB, water in a connector, damaged cable, or a loose fitting behind the TV. Occasionally the fix is as simple as a cable reseated; often it needs a meter to pinpoint. We test the full chain before touching anything.
Why does the picture pixelate when it rains?
Rain absorbs satellite signal, and every system loses a little during a heavy downpour. A healthy installation has enough margin to keep the picture stable through most weather. If light rain already breaks yours into blocks, the margin is gone — usually because of misalignment, an ageing LNB or leaky connections — and a proper re-peak restores it.
Can you fix my signal today?
In most cases, yes. Same-day response is our standard across Gauteng, and the majority of signal faults are diagnosed and repaired in a single visit because our vehicles carry LNBs, cable, connectors and sealing materials. Demand spikes after big hailstorms, so call early — we work through the list in order and give you an honest arrival window.
Is a signal repair a once-off cost?
Yes. We quote one fixed price after diagnosing the fault, you approve it before work starts, and that is what you pay. There are no monthly fees on our side and none from OpenView either, since the platform has no subscription. A sound repair should leave you with nothing further to spend for a long time.
My dish was installed for DStv — is that the problem?
Almost never. OpenView uses the same satellite as DStv, so a dish originally installed for DStv is perfectly suitable. If your signal has failed, the cause is a fault — alignment, LNB, cable or connectors — rather than the dish being the wrong type. We test the existing hardware and only replace parts that genuinely fail.
Is the repair guaranteed, and will all my channels come back?
Yes on both counts. Repairs carry our workmanship guarantee in writing, so a returning fault on our work brings us straight back. And once healthy signal is restored we run a full re-scan and confirm the complete OpenView channel line-up is open and playing before we pack the meter away.
Related services
What else we can help with
Keep exploring
Related guides & areas
Helpful reading from our knowledge base, and some of the areas we serve.
Next step
Get Your OpenView Signal Back Today
Describe the symptoms and we will send an accredited installer with a meter and a fixed quote — most Gauteng faults are fixed same day.
Same-day service across Gauteng · Fixed pricing · Workmanship guarantee
Contact
Speak to a real installer, not a call centre
Tell us your suburb and what you need. We'll tell you honestly when we can be there — often the same day.
- Phone
- 065 759 9375Answered by a human. 7am–6pm weekdays, 8am–4pm Saturdays.
- Send us a messageSend a photo of your setup and we'll often diagnose it before we arrive.
- Service area & hours
- Johannesburg, Pretoria, the East Rand & the wider GautengMon–Fri 07:00–18:00 · Sat 08:00–16:00 · Sun 08:00–13:00