Home/DStv/Full DStv Explora Installation
DStv
An Explora is only as good as the installation behind it. We fit the smart LNB it requires, run clean cabling, and hand over a decoder that records, pauses and rewinds exactly as advertised.
The details
The Explora is DStv's flagship decoder, but it has hardware requirements that older installations simply do not meet. It needs the correct feeds from a smart LNB to unlock its full tuner capability, which is what lets you record multiple programmes while watching another. Falcon TV Repairs installs the Explora the way the spec sheet intends: smart LNB on the dish, a single quality cable to the decoder, correct port selection, and software brought fully up to date on the day.
Plenty of Exploras in Gauteng are limping along on old twin LNBs and improvised splitters, which is why owners complain about clashing recordings and features that never work. When we install your Explora we assess the whole signal chain first — dish condition, LNB type, cable quality and connectors — and quote a fixed price upfront for exactly what your setup needs. No surprises when the job is done, and nothing bolted on that you did not agree to.
Every installation ends with a proper handover. We connect the Explora to your TV correctly, scan and verify signal strength and quality on a meter, set up the programme guide, and show you how recording, pause and search actually work. The workmanship is guaranteed in writing, and same-day installation is standard across our Gauteng coverage area.
What we cover
The specifics, in plain language.
REQUIREMENTS
An Explora needs specific feeds that only a smart LNB provides through a single cable. Without one, tuners sit idle, recordings clash and features misbehave. We fit and configure the correct LNB as part of the install.
INCLUDED
Smart LNB fitted or verified, dish alignment checked on a meter, quality coax run to your TV point, Explora connected, activated and updated, and a guided tour of the recording features before we leave.
CONNECTIONS
We connect the Explora to your TV over HDMI for the best picture, configure audio correctly for your soundbar or amp if you have one, and label the cabling so future troubleshooting is simple.
UPGRADES
Moving up from an HD decoder? We swap the hardware, upgrade the LNB where the old one cannot serve an Explora, and migrate your viewing setup so the changeover happens in a single visit.
PROCESS
You book, we arrive same-day in most areas, inspect the dish and cabling, quote a fixed price upfront, then install, activate and demonstrate. Typical installations are done well inside a morning or afternoon.
HONEST ADVICE
If nobody in the house records anything and you watch one channel at a time, a simpler decoder may serve you fine. We will say so plainly rather than sell you capability you will never use.
Why Falcon
Same-day serviceStandard across Gauteng, most days of the year
Accredited installersExperienced, in-house — never a subcontractor
Meter-aligned signalAligned and proved with a signal meter, not by eye
Weather-sealed workConnections sealed so the Highveld storms can’t get in
Fixed price upfrontThe quoted number is the number you pay
Workmanship guaranteeIn writing, on every job
How it works
01
Phone or WhatsApp us your suburb and the job — install, fault, upgrade or extra rooms. A photo of your setup speeds things up.
02
We assess the dish position, cabling and decoder, then hand you a fixed price before anything happens.
03
Installed, aligned with a signal meter, sealed against the weather and cabled neatly — most jobs finish the same day.
04
We prove the signal on every channel with you watching, then back the work in writing.
FAQs
What people ask us before they book.
Send a photo of your dish, decoder or TV on WhatsApp. We can often tell you what's wrong before we get in the van.
WhatsApp a photoIn most cases, yes. The standard dish size used across Gauteng is fine for an Explora, provided the dish itself is straight, rust-free and securely mounted. What usually needs changing is the LNB, since older twin and quad units cannot feed an Explora correctly. We test the dish and alignment on arrival and only replace what genuinely needs replacing.
For full Explora functionality, you need a smart LNB. An older LNB can sometimes get a picture on screen, but you lose simultaneous recording capability and often inherit intermittent errors. Since the LNB is a modest component compared to the decoder you have bought, fitting the correct one during installation is the sensible route, and we quote it upfront.
Same-day service is standard across our Gauteng coverage area, so in most suburbs we can install the day you call. The installation itself typically takes one to two hours depending on cable routing, and we do not leave until signal readings are verified and the recording features are demonstrated working on your TV.
Yes. Activation, software updates, satellite scanning and the programme guide are all part of the installation, and we will happily set up your first series recordings with you so you see exactly how it is done. By the time we leave you should be comfortable recording, pausing live TV and finding content on your own.
Yes, in writing. Our workmanship guarantee covers the LNB fitment, cabling, connectors, alignment and configuration. If a fault develops in something we installed, we return and correct it at no cost. The Explora hardware itself carries its own supplier warranty, and we will point you in the right direction if the decoder ever develops an internal fault.
If recording and catch-up features are not important to you, an HD decoder installation costs less in both hardware and monthly habits, and we install those too. We would rather match you to the right decoder than install the most expensive one, so tell us how your household watches TV and we will give you a straight recommendation.
Related services
Keep exploring
Helpful reading from our knowledge base, and some of the areas we serve.
Next step
Accredited installers, smart LNB included in the plan, fixed price upfront. Book your Explora installation now.
Same-day service across Gauteng · Fixed pricing · Workmanship guarantee
Contact
Tell us your suburb and what you need. We'll tell you honestly when we can be there — often the same day.
